Overview

Information to support you

​Below you will find information to support you in your use of the ADMIRALTY Raster Chart Service (ARCS), such as detailed user guides.

If you cannot find the answer to your questions, who you contact will depend on the nature of your query. Please see who to contact below for more details.

User guides and other useful resources

The ARCS full user guide includes information on getting started, installation and maintenance, troubleshooting and seeking support.

Download the ARCS User Guide

Digital media ordering schedule

Below you'll find issue dates for ARCS discs. Each disc corresponds to an area of coverage outlined in the diagram below. Please also note that RC11, which is not shown in the diagram, contains ocean charts (1: 3,500,000 and smaller).

Download the disc coverage diagram

Area CDROM

​Issue Date

Week of Issue

Re-issue Date

Area CDROM

RC1

​Issue Date

16 January 2025

Week of Issue

03/25

Re-issue Date

Area CDROM

RC2

​Issue Date

13 February 2025

Week of Issue

07/25

Re-issue Date

Area CDROM

RC3

​Issue Date

30 January 2025

Week of Issue

05/25

Re-issue Date

Area CDROM

RC4

​Issue Date

31 October 2024

Week of Issue

44/24

Re-issue Date

3 July 2025

Area CDROM

RC5

​Issue Date

9 May 2024

Week of Issue

19/24

Re-issue Date

1 May 2025

Area CDROM

RC6

​Issue Date

8 August 2024

Week of Issue

32/24

Re-issue Date

20 March 2025

Area CDROM

RC7

​Issue Date

28 November 2024

Week of Issue

48/24

Re-issue Date

Area CDROM

RC8

​Issue Date

27 June 2024

Week of Issue

26/24

Re-issue Date

19 June 2025

Area CDROM

RC9

​Issue Date

6 March 2025

Week of Issue

10/25

Re-issue Date

Area CDROM

RC10

​Issue Date

12 September 2024

Week of Issue

37/24

Re-issue Date

15 May 2025

Area CDROM

RC11

​Issue Date

12 December 2024

Week of Issue

50/24

Re-issue Date
CONTACT US

Who to contact

In the first instance, please contact your ADMIRALTY Distributor. If they are unable to help then our customer service team can be contacted on customerservices@ukho.gov.uk or phone +44 (0) 1823 484444.

Contact us